Portfolio

Souplesse: a post-purchase upsell built on Checkout Extensibility

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The brief

Souplesse wanted a post-purchase upsell step without slowing down checkout itself or breaking the pixels firing on the order confirmation page.

A Checkout Extensibility upsell step added after payment is confirmed

A single, directly complementary offer rather than a general upsell

Tracking rebuilt around the new step so upsell revenue is attributed correctly

A one-click skip so the step never becomes friction

Results

— Add the approved metric here once confirmed

More work

Recurring order logic surfaced directly in the theme, not buried in an app.

Loyalty and subscription apps integrated without duplicating CRM data.

Core Web Vitals work that moved the store from a failing to a passing score.

Start here

Send us access and we will come back with a written audit: what is tracked, what is double-counted, what is missing, and what we would change first.

No pitch deck · No lock-in · Findings are yours either way